Poker Dream regards your privacy as a trust that must never be taken lightly. This document clearly explains how we collect, use, store, and protect your personal information as a member of our platform in Malaysia.
All data is transmitted through secure channels without exception
You may access, update or delete your data at any time
Poker Dream has never sold, and will never sell, your data to any party
We only collect data that is strictly necessary for platform operations
Six layers of data protection we implement for every member in Malaysia.
No data moves without protection
Every bit of data you send to or from Poker Dream is protected by 256-bit SSL encryption — the same security standard used by Malaysia's leading banking institutions such as Maybank and CIMB. This means that even if someone were to intercept your data in transit, they would be unable to read it without the encryption key held exclusively on our secure servers.
Servers protected by multiple layers of security
Your personal data is stored on secure servers with strict access controls. Only Poker Dream staff with a legitimate business need are permitted to access member data, and every access is logged for audit purposes. Your password is never stored in its original form — it is processed through a one-way hashing algorithm that cannot be reversed.
Your data is never sold or rented
Poker Dream strictly does not sell, rent or disclose your personal data to third parties for marketing or commercial purposes. Data sharing only occurs under very limited circumstances — such as payment processing requirements or legal obligations — and only with partners who have signed binding confidentiality agreements.
Access, update and delete at any time
As a Poker Dream member, you have full rights over your personal data. This includes the right to access all data we hold about you, the right to request correction of inaccurate information, the right to request deletion of your data under certain circumstances, and the right to object to the processing of your data for specific purposes. All such requests can be submitted to support@pokerdream.bet.
Data is not retained longer than necessary
Poker Dream retains your personal data only for as long as necessary for the stated purposes or as required by Malaysian law. Transaction data is kept for 7 years in compliance with tax legislation. Once this period has elapsed, data is securely deleted using methods that ensure it cannot be recovered.
Choose what you'd like to receive
You have full control over the types of communications you receive from Poker Dream. Through your account settings, you can choose to opt in or out of promotional emails, SMS notifications, app notifications, and WhatsApp messages about our latest offers and promotions. Important security-related notifications cannot be disabled, for your own protection.
Poker Dream ("we", "platform") respects the privacy of every member and user of our platform. This Privacy Policy ("Policy") sets out in detail how we collect, process, store, and protect your personal data when you use Poker Dream's services in Malaysia.
This Policy applies to all your interactions with the Poker Dream platform, including the pokerdream.bet website, mobile app, email communications, live chat and any other channels we operate. By registering an account or using our services, you agree to the collection and processing of personal data as described in this Policy.
Poker Dream complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection legislation in force in the country. We take this responsibility seriously and continually strive to enhance our privacy practices in line with industry developments.
Important Note: This Privacy Policy should be read together with our Terms & Conditions Poker Dream. These two documents together constitute the entire agreement between you and Poker Dream.
Poker Dream only collects data necessary to provide you with a safe, fair and effective online betting platform experience. The following are the categories of personal data we collect:
Poker Dream does not collect sensitive information such as biometric data, medical records, or religious beliefs. We also do not store full credit card numbers — all payment transactions are processed by certified payment processors that comply with PCI DSS standards.
Your personal data is collected through various means as you interact with the Poker Dream platform:
Poker Dream uses your personal data for legitimate and transparent purposes. We do not process your data for undisclosed purposes or in any manner inconsistent with this Policy:
Poker Dream does not sell, rent or trade your personal data to third parties for commercial purposes. We only share your data in very limited circumstances and with strong justification:
All third parties that receive your data are required to adhere to data protection standards equal to or higher than those set out in this Poker Dream Privacy Policy. We conduct regular reviews of these third parties.
Poker Dream continuously invests in security infrastructure to ensure your personal data remains protected at all times. The technical and organisational measures we implement include:
While we take all reasonable measures, no security system is 100% impenetrable. In the event of a material data breach that affects you, Poker Dream will notify you within the timeframe required under applicable Malaysian law.
Poker Dream uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website.
You can control and manage cookies through your web browser settings. Please note, however, that disabling essential cookies may affect the functionality of the Poker Dream platform and your ability to log in or complete transactions.
As a Poker Dream member, you hold the following rights under Malaysia's Personal Data Protection Act 2010:
Request a copy of all personal data we hold about you in a readable format
Request correction of data that is inaccurate, incomplete, or out of date
Request deletion of your data under certain circumstances permitted by law
Object to the processing of your data for direct marketing purposes at any time
Receive your data in a structured format that can be transferred to another platform
Request that we restrict how we process your data under certain circumstances
To exercise any of the rights above, please contact us at support@pokerdream.bet clearly stating the right you wish to exercise and your account details. Poker Dream will respond within 30 business days from the date the request is received.
Poker Dream is a betting platform restricted to individuals aged 18 and above only. We do not knowingly collect, process or store personal data of children under the age of 18.
Should we discover that we have inadvertently collected personal data from someone under the age of 18, we will take immediate steps to delete that data and close the relevant account. Parents or guardians who find that their child has registered a Poker Dream account without authorisation are requested to contact us immediately at support@pokerdream.bet.
Poker Dream prioritises the storage and processing of Malaysia member data within Malaysia or on servers that comply with equivalent data protection standards. In situations where data transfer outside Malaysia is required — such as to provide certain technical services — we ensure that adequate protections are in place, including binding data protection agreements between Poker Dream and the data recipient overseas.
Poker Dream retains your personal data only for as long as necessary for the stated purposes or as required by applicable law:
Poker Dream reserves the right to amend or update this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements, or technological developments. Any material changes will be communicated to you via a notification on the platform or to your registered email address.
The "Updated" date at the top of this page indicates when this Policy was last reviewed. We encourage you to check this page periodically to stay informed about Poker Dream's privacy practices. Your continued use of the platform after any amendments take effect constitutes your acceptance of the updated Policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how Poker Dream handles your personal data, please reach us through:
You also have the right to lodge a complaint with the Department of Personal Data Protection Malaysia if you believe that the processing of your personal data violates the Personal Data Protection Act 2010. Further information on how to submit such a complaint is available on the department's official website.
This Privacy Policy forms part of Poker Dream's broader legal framework. Please also read Terms & Conditions to fully understand your rights and responsibilities as a platform member. For information on how to play safely and responsibly, visit our Responsible Gaming us.
Poker Dream takes your privacy seriously — 256-bit SSL encryption, no data selling, and full control in your hands. Register now and enjoy a safe, fair and exciting betting experience in Malaysia.
Privacy enquiries: support@pokerdream.bet · Response within 30 business days